Careers at Host Agents - Airbnb Property Management in Cape Town

Who we are

Host Agents is a well-rounded and dynamic company operating out of Blouberg in the Western Cape. We provide a range of services to home owners in Cape Town who already have/are planning to have their short-term rental property featured on Airbnb.

We are focused on providing amazing services to home owners, who have trusted us with their properties and intend to increase revenue and welcome guests from all walks of life into their homes.

What we do

We offer a hassle-free and convenient Airbnb management service to home owners in Cape Town.

At Host Agents, we manage every aspect of the listing and booking process for the home owner. Our dedicated team oversees our clients' inbox, arranges cleaners, coordinates key exchanges, organizes maintenance repairs and replenishes stock where needed. Our services also include price optimization to ensure that properties are earning to their potential and higher incomes are generated by home owners.

We currently manage an impressive portfolio of short term rentals around Cape Town and are looking to hire amazing people to join our exciting team of experts.

Available positions

Junior Operations Coordinator – Cape Town, Western Cape

Job Description

Host Agents is currently seeking a proactive and detail-oriented Junior Operations Coordinator to support the smooth day-to-day operations of our short-term rental property portfolio. If you thrive in a fast-paced environment, have strong organisational skills, and enjoy coordinating multiple operational tasks while maintaining high property and guest service standards, this could be the ideal opportunity for you.

Duties Include:

Coordinating and managing reported property issues, including damages and breakages, by liaising with property hosts, managers, contractors, and suppliers.
Monitoring and responding to guest-reported issues and reservation escalations during stays, ensuring timely resolution in collaboration with property managers.
Managing linen requirements for last-minute bookings, tracking linen stock levels, and ensuring timely replenishment.
Overseeing breakage deposit reviews, verifying damages, and facilitating refunds or deductions where applicable.
Conducting weekly reconciliation of maintenance callouts, purchases, and tasks completed by property managers.
Uploading and processing contractor and supplier invoices according to payment schedules.
Reconciling maintenance company card transactions, ensuring all receipts and job cards are accurately recorded.
Handling procurement of office supplies, property essentials, welcome packs, and replacement items as required.
Assisting with the management of body corporate documentation and operational records.

The successful candidate will need to have:

Strong administrative, organisational, and coordination skills.
Excellent written and verbal communication skills.
High attention to detail and accuracy in reconciliations and reporting.
Ability to manage multiple tasks simultaneously and meet deadlines.
Comfortable working with spreadsheets, shared systems, and operational tools.
Ability to work effectively under pressure in a dynamic environment.
Reliable, proactive, and solution-focused approach.
Strong work ethic and team-oriented mindset.

Qualifications:

Previous experience in property management, operations coordination, maintenance administration, or short-term rental environments is advantageous.
Experience working with contractors, suppliers, or body corporate processes will be beneficial.

Please email your CV to careers@hostagents.com with “Junior Operations Coordinator” in the subject line. If you do not hear back from us within 7 days, please consider your application unsuccessful.

Creditors Clerk – Cape Town, Western Cape

Job Description

Our client is seeking a proactive and detail-oriented Creditors Clerk to join their dynamic finance team. This role plays a key part in ensuring the smooth running of the accounts payable function through accurate processing, timely payments, and effective creditor relationship management. If you thrive in a fast-paced finance environment and have a strong eye for detail, this could be an excellent opportunity for you.

Duties Include:

Processing and reconciling bank accounts on a daily basis.
Approving and paying ad hoc supplier invoices promptly.
Ensuring regular supplier invoices are processed and paid weekly.
Performing weekly reconciliations of control accounts with detailed age analysis.
Finalising month-end reconciliations within the first week of each month.
Resolving creditor queries and reconciling items within 2–3 days and no later than month-end.
Reconciling approximately 100 creditor statements monthly, ensuring accuracy at all times.
Ensuring all creditor statements are paid by the 28th of each month.
Accurately loading payments onto the banking platform, including correct beneficiary details and proof of payment.
Handling all creditor-related queries in a professional and efficient manner.
Preparing weekly reports on outstanding creditors and assisting with ad hoc finance tasks as required.

The successful candidate will need to have:

A minimum of 5 years’ experience in a similar creditors/accounts payable environment.
Intermediate to advanced proficiency in Microsoft Excel.
Experience working with accounting software such as Pastel, Xero
Strong attention to detail with a high level of accuracy.
Excellent organisational, time management, and multitasking skills.
Ability to work under pressure and meet strict deadlines.
Strong written and verbal communication skills.
A proactive, problem-solving mindset with the ability to work independently and within a team.

Qualifications:

Tertiary education in accounting or finance will be advantageous.

Please email your CV to careers@hostagents.com with “Creditors Clerk” in the subject line. If you do not hear back from us within 7 days, please consider your application unsuccessful.

Property Portfolio Manager – Cape Town, Western Cape

Job Description

Host Agents is seeking a driven and detail-oriented Property Portfolio Manager to oversee and optimise a diverse portfolio of short-term rental properties. This role is ideal for someone with a strong property management background, excellent relationship-building skills, and the ability to maximise both property performance and guest experience in a fast-paced environment.

Duties Include:

Managing and optimising the performance of a portfolio of short-term rental properties.
Driving occupancy and revenue growth through effective strategies and hands-on portfolio management.
Building and maintaining strong relationships with property owners, providing expert advice and regular performance updates.
Coordinating with cleaning, maintenance, and guest services teams to ensure properties are consistently guest-ready.
Monitoring key performance metrics and preparing reports on occupancy, revenue, and guest satisfaction.
Reviewing and approving owner statements prior to release.
Ensuring operational standards and service levels are maintained across the portfolio.

The successful candidate will need to have:

Strong professional communication skills across email, phone, video, and messaging platforms.
Excellent organisational and time management skills with the ability to adapt in a fast-paced environment.
High attention to detail and a proactive, solution-focused approach.
Ability to perform well under pressure and manage multiple priorities simultaneously.
High level of reliability, responsiveness, and accountability.
Proficiency in using technology across laptops, tablets, and mobile devices.
Availability to work one weekend per month.

Qualifications:

Previous experience in property management, short-term rental or holiday let management, or sectional title/body corporate environments will be advantageous.

Please email your CV to careers@hostagents.com with “Property Portfolio Manager” in the subject line. If you do not hear back from us within 7 days, please consider your application unsuccessful.

Property Host – Simon’s Town, Western Cape

Job Description

Host Agents is seeking a reliable and detail-oriented Property Host to represent our short-term rental operations in Simon’s Town. In this role, you will ensure each property is maintained to the highest standards, guests are supported throughout their stay, and every detail contributes to an exceptional experience. This is an independent contractor role, providing flexibility to manage your own schedule and cleaning team.

Duties Include:

Acting as the primary contact for guests throughout their stay, responding promptly to inquiries and resolving any issues.
Providing property information, check-in/check-out instructions, and local recommendations.
Personalising guest stays with thoughtful touches such as welcome packages and local guides.
Inspecting properties regularly to ensure cleanliness and maintenance standards are met.
Coordinating cleaning schedules and managing necessary property supplies.
Monitoring property safety features, including locks and smoke detectors, to ensure guest safety.
Managing minor property maintenance issues and arranging repairs when needed.
Communicating any damages or maintenance concerns to the portfolio manager.
Collecting guest feedback to continuously improve service and overall guest satisfaction.

The successful candidate will need to have:

Proven experience in hospitality, property management, or customer service, preferably with short-term rentals.
Strong communication skills and the ability to stay calm under pressure.
High level of organisation and attention to detail, with the ability to manage multiple properties and tasks.
Flexibility to work evenings, weekends, and holidays as required.
Passion for delivering outstanding service and creating exceptional guest experiences.
Own cleaning staff and the ability to coordinate them effectively to maintain high standards.

Independent Contractor Details:

This is an independent contractor role, allowing flexibility to manage your own schedule and cleaning team.
Compensation is on a per-property basis.
You will have autonomy in managing day-to-day property operations.

Please email your CV to careers@hostagents.com with “Property Host – Simon’s Town” in the subject line. If you do not hear back from us within 7 days, please consider your application unsuccessful.

Property Host – Hout Bay, Western Cape

Job Description

Host Agents is seeking a reliable and detail-oriented Property Host to be the face of our short-term rental operations in Hout Bay. In this role, you will ensure that each property is maintained to the highest standards, guests are supported throughout their stay, and every detail contributes to an exceptional experience. This is an independent contractor role, offering flexibility to manage your own schedule and cleaning team.

Duties Include:

Acting as the primary contact for guests during their stay, responding promptly to inquiries and resolving issues to ensure a positive experience.
Providing property information, check-in/check-out instructions, and local recommendations.
Personalising guest stays with thoughtful touches, such as welcome packages and local guides.
Inspecting properties regularly to maintain cleanliness and maintenance standards.
Coordinating cleaning schedules and managing necessary property supplies.
Monitoring property safety features, including locks and smoke detectors, to ensure guest safety.
Managing minor maintenance issues and arranging repairs as needed.
Communicating any damages or maintenance concerns to the portfolio manager.
Collecting guest feedback to continuously improve service and overall guest satisfaction.

The successful candidate will need to have:

Proven experience in hospitality, property management, or customer service, preferably in short-term rentals.
Strong communication skills and the ability to stay calm under pressure.
High level of organisation and attention to detail, with the ability to manage multiple properties and tasks.
Flexibility to work evenings, weekends, and holidays as required.
Passion for delivering outstanding service and creating exceptional guest experiences.
Own cleaning staff and the ability to coordinate them effectively to maintain high standards.

Independent Contractor Details:

This is a contractor role, allowing flexibility to manage your own schedule and cleaning team.
Compensation is on a per-property basis.
You will have autonomy in managing day-to-day property operations.

Please email your CV to careers@hostagents.com with “Property Host – Hout Bay” in the subject line. If you do not hear back from us within 7 days, please consider your application unsuccessful.

How To Apply

If you are excited by the prospect of working with us and think you have what it takes, then please send your application details to careers@hostagents.com. Once we begin to review applications for consideration, we will look at well-constructed cover letters as well as C.V's to determine suitable candidates for interviews.