Who we are

Host Agents is a well-rounded and dynamic company operating out of Blouberg in the Western Cape. We provide a range of services to home owners in Cape Town who already have/are planning to have their short-term rental property featured on Airbnb.

We are focused on providing amazing services to home owners, who have trusted us with their properties and intend to increase revenue and welcome guests from all walks of life into their homes.

What we do

We offer a hassle-free and convenient Airbnb management service to home owners in Cape Town.

At Host Agents, we manage every aspect of the listing and booking process for the home owner. Our dedicated team oversees our clients' inbox, arranges cleaners, coordinates key exchanges, organizes maintenance repairs and replenishes stock where needed. Our services also include price optimization to ensure that properties are earning to their potential and higher incomes are generated by home owners.

We currently manage an impressive portfolio of short term rentals around Cape Town and are looking to hire amazing people to join our exciting team of experts.

Available positions

Job Description

We are seeking a results-driven Accounts Receivable Manager to lead our accounts receivable team and ensure timely collection of payments and ensure departmental goals are achieved. The successful candidate will be responsible for managing and maintaining accurate records of accounts receivable in a fast-paced environment. Work towards optimizing the accounts receivable process to minimize bad debt and maximise cash flow.

Duties Include:

1. Accounts Receivable Management

  • Oversee a team and ensure departmental goals are achieved.
  • Manage and maintain accurate records of accounts receivable, including invoicing, payment tracking, and debtors’ reconciliation.
  • Manage and maintain accurate records and reconciliation of all commission and control accounts.
  • Ensure all accounts receivable transactions are properly recorded and accounted for.
  • Perform regular reviews of accounts receivable aging reports to identify potential issues.

2. Payment collection, Refunds, Policies and Banking

  • Ensure channels and stakeholders adhere to agreed payments terms and commission structures.
  • Oversee collection activities and maintain accurate and up to date Age Analysis.
  • Work with the reservations team to resolve disputes and ensure payments are collected timeously.
  • Verifying bank details and ensure it is accurately capture on banking.
  • Authorise the validity of refunds against receipts and final payout.
  • Ensure company collection terms and policies are adhered to.

3. Inter-Departmental Collaboration

  • Provide excellent internal support between departments to queries and resolving issues in a professional and timely manner.
  • Build and maintain positive relationships with team members and inter-departmental staff.
  • Ensure all communication is professional, courteous, and respectful.

4. Reporting and Analysis

  • Prepare reports on accounts receivable aging, payment trends, and other relevant metrics.
  • Analyse accounts receivable data to identify potential bad debts.
  • Maintain accurate and up to date deposits and refunds due.
  • Provide reports of reconciled bank accounts.
  • Keep live and current records of virtual cards swiped as well as future payments.
  • Ensure all payment discrepancies and abnormalities are reported to the manager.
  • Provide weekly insights to management.

5. Team Management

  • Manage and motivate the accounts receivable team to achieve departmental goals and objectives.
  • Provide support, training and mentoring to team members.
  • Create a positive team environment.

The successful candidate will need to have

1. Accounting Knowledge

  • Strong knowledge of accounting principles, including accounts receivable and credit control.
  • Understanding of accounting software and systems.

2. Leadership Skills

  • Proven leadership skills, with the ability to manage and motivate a team.
  • Ability to develop and implement effective policies and procedures.

3. Communication Skills

  • Excellent communication skills, with the ability to work effectively with customers, internal stakeholders, and external parties.
  • Ability to provide clear and concise information.

4. Analytical Skills

  • Strong analytical skills, with the ability to analyse data and identify trends and areas for improvement.

5. Problem-Solving Skills

  • Ability to think critically and develop creative solutions to complex problems.

Qualifications

  • 5+ years in the same or similar role.

Please email your CV to careers@hostagents.com with “Accounts Receivable Manager” in the subject line. If you do not hear back from us within 7 days, please consider your application unsuccessful.

How To Apply

If you are excited by the prospect of working with us and think you have what it takes, then please send your application details to careers@hostagents.com. Once we begin to review applications for consideration, we will look at well-constructed cover letters as well as C.V's to determine suitable candidates for interviews.

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